Build platform connectivity issues

Incident Report for Semaphore CI

Resolved

Everything operating normally. Telia has replaced the faulty uplink connecting our upstream provider.
Posted Mar 08, 2018 - 11:44 UTC

Update

The network is back at 100%. We are moving back previously affected customers to the default build cluster.
Posted Mar 08, 2018 - 09:51 UTC

Monitoring

We have migrated affected customers to an alternative build cluster.
Posted Mar 07, 2018 - 22:30 UTC

Identified

We’ve identified that the source of sporadic network issues is in the Tier 1 network provider. Our upstream provider has filed an issue and is rerouting traffic to avoid it. We are in the process of spinning up an additional build cluster.
Posted Mar 07, 2018 - 16:28 UTC

Investigating

We are investigating reports of elevated network error rates while connecting to AWS and GitHub.
Posted Mar 07, 2018 - 11:03 UTC
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